New license office for maximum service delivery

THABAZIMBI – In Die Kwêvoël of Friday 20 May, an article about the Thabazimbi license department’s service failure was published.

This followed after numerous phone calls were received on Friday 13 May, informing the newspaper about the chaos at the license office. Citizens by the hundreds were horded together at the license office to get the chance to write their names in the learners and drivers’ license appointment book. A few cases of assault were also reported, which led to the question about safety and the risk involved when people where compelled to sleep outside the office in order to obtain a foremost position the next morning.

According to mr Johnny Motaung, acting Chief Operating Officer at the Thabazimbi Municipality, this has received serious attention from the Thabazimbi Local Municipality Council and they are planning to build a new office that will maximize service delivery to the community. The Municipality has also sent three Traffic Officers to Examiner of Driving License course for making it possible for more applicants to be attended on a daily basis.

On the question raised by Frikkie Meyer High School whether a classroom at the school can’t be used for examinations for scholars in the area, mr Motaung said that the National Road Traffic Act 93 of 1996 and rules that govern driving license centre do not allow applicants to be evaluated outside the approved Driving License Centre, therefore Frikkie Meyer High school cannot be used.

The Chief Operating Office makes the Municipality more responsive, accountable, transparent and compliant and enhances service delivery, ensuring that the focus remains on customers.