The golden hour of recovery in any accident is often the difference between life and death. Fedhealth’s Channel Marketing Executive, Peter Jordaan, says that with the start of the holiday season, travellers should take note of the following useful hints and tips to follow in case of an emergency.
In the event of an accident, your medical scheme’s contracted service provider for emergency assistance, should be contacted. Medical schemes issue all their members with emergency car stickers at the time of joining the scheme, that should be prominently displayed in your car’s rear window. This will ensure that whoever stops at the accident first, will be able to contact the correct emergency assistance service, should the member not be in a condition to do this for themselves.
In your cell phone contacts, create a contact called ICE – In Case of Emergency. Put in the phone number of the person you would want to be contacted in case of an emergency; your husband or wife, for example.
Keep important information on a piece of paper in you car’s glove compartment/ cubby hole. Include details like your medical scheme’s name, membership number and call centre number; the name of your emergency assistance service provider, blood group and contact details of your next of kin.
Jordaan says members should always carry their membership card on them, in a wallet or purse. This will make sure that the member is identified as a member of a medical scheme and therefore has cover in a private facility.
Save the name of your medical aid into your cell phone contacts – include your membership number, call centre number as well as the number of the emergency assistance service provider. In the case of Fedhealth, for example, Europ Assistance should be contacted, says Jordaan. This may help anyone going through your cell phone contacts to find the name of your medical scheme quicker.
Make sure you are adequately covered if travelling internationally. International cover is generally provided through an insurance policy and does not form part of the registered benefits of a Scheme.